Game Server&Web Hosting Problems

Mar 10, 23:56 EET
Resolved - OVH has completed their hardware diagnosis and performed the necessary maintenance on the server. The issue was not related to a hardware failure. All servers are now back online and fully operational.

We will be performing preventive maintenance on our hardware in the future to avoid situations like this.

Thank you for your patience and understanding.

Mar 10, 22:53 EET
Update - OVH technical teams will be intervening on server LIM3-4585PX to perform a hardware diagnosis and repair. Services hosted on this node may experience instability or downtime during this period.

This intervention is being carried out by OVH infrastructure teams. We will keep you updated as we receive information from our provider.

Mar 10, 21:15 EET
Monitoring - We noticed errors in the morning on the network card, signal loss/loss during the day.

Towards the evening, we were asked by the OVH team to make backups. We started the backups on LIM3 and in the following moments, the network card or again the motherboard broke down.

We asked for the rapid intervention of those at OVH and their investigation.

Mar 14, 02:57 EET
Resolved - We have resolved the latency issues that some of you may have experienced. Everything is back to normal and running as expected.

If you notice any further issues, please report them to us immediately so we can investigate and address them as quickly as possible.

Mar 14, 02:02 EET
Monitoring - We are currently experiencing latency issues affecting some of LIM4-5800X.

We apologize for the inconvenience and will provide updates as soon as more information is available.

Apr 1, 12:20 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 1, 12:20 EEST
Scheduled - Our FastDL server will be undergoing scheduled infrastructure maintenance today, April 1st, between 07:00 and 13:00 UTC (Frankfurt datacenter).

During this window, map/resource downloads may be slow or temporarily unavailable. Gameplay on servers is not affected, only new players downloading maps for the first time may experience issues.

We apologize for any inconvenience. Everything should be back to normal by 13:00 UTC.

THIS IS A SCHEDULED EVENT Jun 27, 06:00 - 08:00 EEST

Jun 26, 11:53 EEST
Scheduled - We're carrying out scheduled maintenance on our LIM4 dedicated server to investigate reports of elevated ping and degraded performance. During this window you may experience brief connection interruptions or restarts on affected game servers. We'll restore normal operation as soon as the checks are complete and post an update here once finished.